Last Updated: [8/20/2026]
Altis Consult (“Altis Consult”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how Altis Consult collects, uses, stores, shares and protects personal information when you visit https://altisconsult.com/, contact us, submit an enquiry, use our services, or otherwise interact with us.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Altis Consult is an education consultancy providing guidance and support to students and families seeking educational opportunities in India.
Our services may include:
- University admission and placement support
- Scholarship and tuition guidance
- Documentation and attestation support
- Visa application preparation and guidance
- Pre-departure assistance
- Arrival and student support
For questions about this Privacy Policy or how we handle your personal information, contact us using the details provided at the end of this policy.
2. Information We Collect
We may collect information that you provide directly to us when you use our website or services.
Personal Information
This may include:
- Full name
- Date of birth
- Gender, where relevant
- Nationality
- Phone number
- WhatsApp number
- Email address
- Residential or correspondence address
- State or country of residence
- Parent or guardian information
- Emergency contact information
Academic Information
Where necessary to assess eligibility or process an application, we may collect:
- Highest educational qualification
- Examination results
- Academic transcripts
- Certificates
- Intended course or programme
- Preferred university
- Academic history
- Graduation information
- Other information required by the relevant university
Identification and Application Documents
Depending on the service requested, we may collect copies of:
- International passport
- National identification documents
- Passport photographs
- Birth certificates or equivalent documents
- Academic certificates
- Transcripts
- Financial or sponsorship documents
- Medical or other supporting documents where required
- Documents required for authentication, attestation or visa processing
Payment Information
Where applicable, we may collect information necessary to process or confirm payments.
We generally do not store complete card payment information on our own systems where payment is processed through a third-party payment provider.
Payment providers may process your information under their own privacy policies and terms.
Communications
We may retain information contained in:
- Emails
- WhatsApp conversations
- Telephone communications
- Website enquiries
- Consultation records
- Application communications
- Customer support requests
3. How We Collect Information
We may collect information when you:
- Submit a contact or enquiry form
- Request a consultation
- Contact us through WhatsApp, telephone or email
- Apply for our services
- Submit academic or identification documents
- Communicate with our staff
- Subscribe to communications
- Interact with our website
- Interact with our social media pages or advertisements
- Purchase or request a service
We may also receive information from universities, authorised representatives, service providers or other third parties where necessary to provide requested services.
4. How We Use Your Information
We may use your personal information to:
- Respond to your enquiries
- Assess your educational goals and eligibility
- Recommend universities and programmes
- Prepare and submit university applications
- Assist with scholarship applications
- Assist with document verification, authentication and attestation
- Prepare or support visa applications
- Communicate with universities and relevant authorities
- Arrange or coordinate arrival and student support services
- Process payments and maintain financial records
- Provide customer support
- Manage our client relationships
- Improve our services and website
- Send relevant service-related communications
- Prevent fraud, misuse or unlawful activity
- Meet legal, regulatory and administrative obligations
We will only use personal information for purposes that are reasonably connected to the services we provide or otherwise permitted by applicable law.
5. Legal Basis for Processing
Depending on the circumstances, we may process personal information where:
- You have provided consent;
- Processing is necessary to provide a service you have requested;
- Processing is necessary to take steps at your request before entering into a service agreement;
- Processing is necessary to comply with a legal or regulatory obligation;
- Processing is necessary to protect legitimate business or security interests where permitted by law; or
- Another lawful basis applies under applicable data-protection legislation.
Where processing relies on consent, you may withdraw that consent where applicable.
Withdrawal of consent does not affect processing that was already carried out lawfully before the withdrawal.
6. Sharing Your Information
We may share personal information with third parties where reasonably necessary to provide our services.
These third parties may include:
Universities and Educational Institutions
We may share relevant academic, identification and contact information with universities or other educational institutions when processing applications, admissions, scholarships or related services.
Government and Immigration Authorities
Where necessary, information may be shared with relevant government departments, embassies, consulates, immigration authorities or other official bodies for document processing, attestation, authentication or visa-related purposes.
Service Providers
We may use third-party service providers for:
- Payment processing
- Website hosting
- Cloud storage
- Customer relationship management
- Communications
- Document processing
- Courier services
- Travel or accommodation coordination
- IT and security services
These providers may process information on our behalf and are expected to handle information appropriately and securely.
Professional Advisers
Where necessary, we may share information with professional advisers, including legal, accounting, compliance or other professional service providers.
Legal or Regulatory Disclosure
We may disclose information where required by applicable law, regulation, court order, government authority or other lawful request.
We do not sell your personal information to third parties.